Privacy Policy

This Privacy Policy was updated Last 01/27/2024.

Welcome to towelistic.ca! At Towelistic, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services.

In this policy, the terms “user”, “person” or “you” refer to you as a consumer using the platform.

By choosing to use our service, you then hereby agree to the collection and use of information with this privacy policy. The Personal information that has been collected shall then be used for providing and improving our services.

Towelistic adopts this Privacy Policy and encourages you to read it fully. As the user, you hereby consent to the use of your personal information disclosed for the following, but not limited to, the collection, use, communication and retention by Towelistic, pursuant to the terms of this privacy policy.

In accordance with Canadian privacy laws and regulations, including Law 25, (also known as Bill 64), we have implemented this Privacy Policy to inform you about the types of personal information we collect, how we use it, and the measures we take to safeguard it.

Quebec 25 Law

Quebec Law 25 ensures that you have access to these following rights

  • Right to be Informed – Users have a right to know how their data will be used, collected and shared.
  • Right to Access – Users have a right to access to their personal data held by an organization. They can also learn what data they have and also to get a copy of their personal data.
  • Right to Rectify – Users have the right to correct any errors with their information.
  • Right to Erasure – Users have the right to request for the deletion and removal of their data in certain cases, including but not limited to, no longer being needed.
  • Right to Withdraw Consent – users have the right to withdraw their consent with regards to using their data, including but not limited to a change of mind.
  • Right to Data Portability – Users have the right to request to have a copy of their data in a readable format, and even ask for it to be sent to another organization so long as it is possible.
  • Right to be informed about automated processing – Users have the right to be informed when their information is to be used and is used for automated decisions in business, and must be provided simultaneously with the decision itself.

Towelistic is obligated to reply to requests within 30 days of receiving them, and users may also request an extension if needed.

How We Protect your Information

We take securing your information seriously, and we utilize a number of methods in order to safely protect your information from unauthorized access, disclosure, alteration and destruction.

Below are some of the steps we take to protect your information

  • Security Measures – We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
  • SSL Encryption – Our website uses SSL encryption to secure the transmission of sensitive information.
  • Data Minimization – We only collect and retain the personal information necessary for the purposes outlined in this Privacy Policy. Unnecessary data is either not collected or promptly deleted.
  • Regular Security Audits – We conduct regular security audits and assessments to identify and address potential security risks. This includes reviewing and updating our security policies and procedures.

While we implement these measures to protect your information, it’s important to note that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any concerns about the security of your information, please contact us.

Information We Collect

We may collect personally identifiable information, such as including, but not limited to, your name, email address, phone number, and billing information when you voluntarily provide it to us while using our website or services. We may automatically collect information about how you interact with our website, including your IP address, browser type, pages visited, and the time and date of your visit.

Use of Information

We collect and process your personal information for various purposes, all of which are aligned with the lawful bases specified in applicable data protection laws. The information we collect may be used for the following purposes:

  • Personalization – We use your personal information to personalize your experience on our website and to provide you with tailored content and services.
  • Communication – We may use your contact information to communicate with you about our products, services, and promotional offers. You can opt-out of these communications at any time.
  • Transactions – We use your information to process transactions and deliver the products or services you have requested.

Log Data

By utilizing our service, you also consent to us collecting information that your browser sends us. This data is called “Log Data”. And log data may include information such as your computer’s Internet Protocol (“IP”) Address, browser version, pages of our services, time, date of your visit, time spent on those pages and other statistics.

Cookies

Cookies are files with small amount of data that’s commonly used as an anonymous unique identifier. These are sent to your browser from a website that you visit and are stored on your computer’s hard drive. Our website uses these cookies to collect information and improve our service.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for changes. We will also notify you of any changes by posting the new privacy policy on this page. These changes are effective immediately after they have been posted.

Contact Us

If you have any questions or suggestions, please do not hesitate to contact us through our email or our contact us page.

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